What are the processing times for an order
They vary according to the quantity, the type of customization and the requested product: if it is a product present in one of our sorting centers, it is generally possible to process customized goods in about 12 working days after the final order confirmation .
For some types of articles, you can request the "Express Service".

For Special Manufacturing (ie for products made ad hoc according to customer design) delivery times vary from 20 to 90 days.

What is "EPRESS SERVICE"
It is a payment formula for ultra-fast processing of the order. It can be applied to most products and generally consists of the personalization of the goods in tampography or serigraphy with one or two colors: for this reason it is necessary to request the feasibility from the Sales Department. This type of service has an additional cost compared to the one displayed on the site. This expense will be estimated by the Competent Office at the time of the request.

Is it possible to receive SAMPLES
It is possible to request a CHAMPION for almost all the products on the site or offered (in the case of targeted searches), but not in a FREE form.
You will be required to participate in warehouse and shipping management costs, due to the fact that most of the products are managed at our foreign warehouses.
The SAMPLES processing times vary depending on the origin of the same and in any case the sending will not take place before 4/5 days. working hours following the request.

Why is a fee for SAMPLES required
Not having a single centralized warehouse, the management of SAMPLES can also take place from multiple deposits with clear management and logistics costs. It would in fact be impossible to have a warehouse containing the entire range of products processed by us (Data Base of over 180,000 items).

Can you send a paper catalog
Gadgets has no longer edited a complete paper catalog, also because having a Data Base of over 180,000 articles continuously updated would be impossible to reproduce it (see the site), also for this reason that we can have the prices among the most competitive of the whole European market.
For this reason we have activated the possibility for the Customer to be able to "download" documents in .pdf format both for a single search carried out by the site (like searching for the word USB), or by downloading the .pdf document of the "sub-category" of the products viewed.
This system means that you have a telematic but also up-to-date catalog.

Payments and VAT - how to pay a purchase
There are two possibilities of settling an order:
- cash on delivery to the courier upon receipt of the goods
- Bank transfer in advance to the order

Where do I find the Invoice
Except for requests, the Invoice will be inside one of the packages bearing outside "contains documents" - it is possible to request a copy in .pdf by e-mail.

How can I send my LOGO
A "vector in traces" file must be sent in one of the following extensions: .eps, .ai, .cdr. or very high definition files (minimum 300 DPI) In the event that you did not have the logo in the formats necessary for printing, our Offices may - subject to your acceptance - proceed to retrace the logo. The possible cost of this service is estimated by email.

What is the PANTONE code?
See this link: http://it.wikipedia.org/wiki/Pantone_Inc.
We remind you that the most likely printing color will be reproduced to the one you have indicated (except in the case of colors with special gradations) - For a reproduction of PANTONE colors, please consult our Sales Department for a quote (in this case the ink is made directly in the factory)
Pantone code grid.
Sign in.

Swiss Cantons customs regulations.
All products from foreign countries are subject to Customs and TVA rights
The cost of Swiss Customs Duties is calculated according to the weight / volume of the incoming goods and based on the type of product / material imported Dazi / TVA.
VAT exemption of a foreign company is possible ONLY if the goods leave the Italian territory.
Request costs from our Sales Office if necessary.
The TVA Switzerland is 7.7% (ordinary rate) "" this will be requested by the courier upon delivery.
Normally the ONLY Customs practices are around Euro 80.00 plus shipping costs.